Once an order is placed, it is automatically sent to processing. We do this so we can ship your order as soon as possible. Unfortunately, this means that we are unable to cancel an order after it has been submitted. We apologize for this inconvenience, and encourage you to speak with us if you have any questions or concerns prior to placing an order.

In the event, that an order requires additional shipping & handling fees due to contents, size or product/services, or remote shipping destination,  we will contact the customer before the order is shipped. At that time, the customer retains the right to cancel their order. Furthermore, Appliance Zone reserves the right to cancel any order, at any time, that requires any additional shipping charges from the carrier.